FAQs – Locksmith Services in Dorset
1. What are your business hours?
Our business hours are 24/7. We’re always available for emergency or routine locksmith services across Dorset and Hampshire.
2. Why should I use a professional locksmith?
When it comes to security, you want to know you’re in safe, trustworthy hands. A professional locksmith has vast knowledge and years of experience, providing reliable services for homes and businesses.
3. How long does it take for a locksmith to unlock a door?
It can take up to approximately 60 minutes, depending on the type of lock and the number of locks fitted to the door.
4. What are the requirements for household insurance?
Most insurance policies require external doors to have locks meeting British Standard BS3621, such as five-lever mortice deadlocks, sashlocks, multi-point locking systems, or rim automatic deadlatches. Always check with your insurance company for specific requirements.
5. Do you offer locksmith services in Bournemouth and Poole?
Yes – we provide 24/7 emergency and non-emergency locksmith services across Bournemouth, Poole, Christchurch, Swanage, Dorchester, Ringwood and the wider Dorset and Hampshire area.
6. How fast can you get to me in an emergency?
Our local locksmiths aim to arrive within 30–60 minutes anywhere in Dorset, including Bournemouth and Poole.
7. Can you repair UPVC door and window locks?
Yes – we specialise in repairing and replacing UPVC door and window locks, including multi-point locking systems and handles.
8. Do you install British Standard security locks?
Absolutely – we supply and fit BS3621-compliant locks, which are required by most home insurance policies for enhanced security.
9. What should I do if I’ve been locked out?
Call us immediately. We offer rapid-response lockout services and can often open your door without damaging the lock.
10. Can you help after a burglary?
Yes – we offer same-day burglary repair services, including replacing damaged locks, reinforcing doors and windows, and upgrading your home security.
11. Do you offer commercial locksmith services?
Yes – we work with shops, offices, landlords, and property managers across Dorset and Hampshire, providing lock repairs, master key systems, and security upgrades.
12. Should I change my locks if I lose my keys?
Yes – we recommend replacing locks immediately to protect your property. We can change your locks the same day.
13. How much does a locksmith cost in Dorset?
Prices vary depending on the job, time of day, and type of lock. We offer competitive rates and provide upfront quotes before starting any work.
14. Are you really available 24/7?
Yes – we’re available day and night, 365 days a year, for both emergency and routine locksmith work.
15. What areas in Dorset and Hampshire do you cover?
We cover the entire Dorset region, including Bournemouth, Poole, Christchurch, Swanage, Wareham, Dorchester, Blandford Forum, New Milton, Ringwood and surrounding towns.
16. Can you fit high-security locks?
Yes – we supply and fit a range of high-security locks, including anti-snap, anti-drill, and anti-bump cylinders for homes and businesses.
17. Do you provide lock upgrades for rental properties?
Yes – we work with landlords and property managers to upgrade locks, install master key systems, and improve tenant security.
18. Are your locksmiths fully insured and qualified?
Yes – all our locksmiths are fully trained, certified, insured and fully DBS checked giving you complete peace of mind.
19. Can you help with digital or smart locks?
Yes – we install, repair, and troubleshoot smart locks and electronic access systems for homes and businesses.
20. How do I know if my locks need replacing?
Signs that you need new locks include difficulty turning keys, visible damage, rust, or after a burglary. Our locksmiths can assess and recommend the best solution.
21. Can you install security systems in addition to locks?
Yes – we can advise on and install additional security measures such as door and window alarms, CCTV, and access control systems.
22. What should I do if my key breaks in the lock?
Stop using the lock to avoid further damage and call us immediately. We can safely remove the broken key and repair or replace the lock if necessary.
23. Do you offer emergency locksmith services for businesses?
Yes – our commercial locksmith team provides rapid-response services for offices, shops, and warehouses across Dorset and Hamshire including lockouts and security repairs.
24. Can you provide advice on improving home security?
Yes – our locksmiths can assess your property and recommend security improvements such as better locks, reinforced doors, window security, and alarm systems to help protect your home.
25. Do you offer scheduled maintenance for locks and security systems?
Yes – we provide routine maintenance services for locks, doors, and security systems to ensure they remain in top condition and continue to meet safety standards.
26. Can you repair or replace broken UPVC door locks?
Yes – we specialise in repairing and replacing UPVC door locks, including multi-point locking systems, handles, and hinges to restore full security to your home.
27. Do you fix or replace UPVC window locks?
Yes – we can repair, replace, or upgrade UPVC window locks to ensure your windows are secure and compliant with insurance standards.
28. Can you replace broken or smashed glass in UPVC doors and windows?
Absolutely – we provide glass replacement for UPVC doors and windows, including smashed, cracked, or damaged panes.
29. Can you upgrade my UPVC doors and windows for better security?
Yes – we offer upgrades to UPVC doors and windows, including high-security locks, reinforced frames, and improved glazing to enhance safety.
30. What is blown glass in UPVC windows and can you repair it?
Blown glass occurs when the seal between double-glass panes fails, causing condensation or fogging. We can repair or replace blown glass units to restore clarity and insulation.